New AVG Managed Workplace from Avast now offers MSPs an easier way to identify, communicate and resolve security risks at their business customers’ sites, directly from our RMM platform.
Small and medium-sized businesses have just as great a need as large enterprise to keep their data safe and secure. But costly, complex assessment and monitoring solutions are often all that’s available. Starting today, Avast is offering Managed Service Providers (MSPs) a simplified way to perform real-time security assessments and consolidate the data into easy-to-read reports that prescribe solutions for issues. From these reports, MSPs can quickly recommend solutions, take actionable steps to remediate issues, and demonstrate how they are keeping businesses safe and secure – all from the Managed Workplace remote monitoring and management platform (RMM).
Security threats and data breaches can be catastrophic for SMBs, which increasingly are targeted by cybercriminals. This heightened vulnerability is yet one more challenge for MSPs, not only because security expectations have increased, but also because MPSs’ critical role is more visible. Recent CompTIA research noted that the managed services sector is expected to grow at the same rate as high-growth market categories such as Internet of Things: nearly 30%. While monitoring and management will help MSPs with their daily work and this expected demand for their skills, these tools and platforms must focus on the security of networks and devices. The new Managed Workplace security assessment enables MSPs to do a health check on customers’ networks right from the RMM platform, providing real-time assessments that are easy to generate and communicate, coupled with the actionable plans needed to stay ahead of threats and protect SMBs.
The new Managed Workplace security assessment includes 4 core components:
- Site security dashboard: From the dashboard, MSPs can add or remove sites, view all of the sites they manage, and easily navigate to each site’s security overview to display details for categories that include antivirus security, patch security, and user security.
- Site security assessment: This powerful tool performs a security assessment for any or all managed sites, analyzing various aspects of security, such as status of antivirus software,
password management policy, or patch management.
- Site security score: When an assessment runs at a site, MSPs get a security score of vulnerabilities at that site and can see issues contributing to the score. The individual assessments will also show what is at risk, how to mitigate this, and what action is needed.
- Site security reporting: Three reports are available depending on the level of detail needed, including a security summary, a site security report, and a site security detailed report. Through the reports, MSPs can easily demonstrate what steps they are taking to keep their clients’ business safe and discuss areas for ongoing improvement.
Industry research has shown that more than half of the SMB data breaches in the past year have involved customer and employee information, which companies have spent more than $800,000 to recover. And our channel partners have told us that helping their clients understand the role people play in security issues is one of their biggest security challenges is – a challenge that can often be resolved by knowing what measures to take to prevent these risks. The trouble is, most security monitoring and assessment tools only solve for some of what MSPs need. We knew we needed to provide MSPs with a better way to communicate both the specific factors contributing to their clients’ security risks and the ways in which their services resolve these issues. Managed Workplace 11 equips MSPs with the tools to have valuable security conversations with their clients and demonstrate tangible solutions.
For more information about AVG Managed Workplace 11 and to access a free trial, please visit us online.
July 31, 2017 by Kevin Chapman