“We chose Ottawa as the AVG Business Global Center of Excellence because of the workforce talent and our confidence in the region, which are key ingredients in our focused customer support and development strategy,” says Marco La Vecchia, Vice President Channel Sales, AVG Business. “AVG is increasingly focused on SMBs because we know the number of attacks on SMBs nearly doubled since 2011. Also, the trend to mobile and flexible working conditions within businesses continues to rise. This highlights the need for the facilities and technology that would allow us to continue such growth, as well as the need for additional employees.”
AVG Business provides a suite of integrated solutions for IT administration, integrated security, Remote Monitoring and Management (RMM), and mobile device management. Working with more than 10,000 partners globally, including thousands of Managed Service Providers (MSPs), AVG Business helps them achieve their business goals by being able to provide best-in-class Internet security products and services to their customers.
“We see potential growth in the SMB space through our channel partners, with RMM combined with security services,” adds La Vecchia. “As far as AVG’s growth, we contribute that to talented sales, support and engineering teams.”
In April 2015, the company introduced AVG Business Managed Workplace, the most comprehensive version of AVG’s fully integrated, open ecosystem RMM platform. AVG Managed Workplace Version 9.1 delivers an enriched social media-style user interface that streamlines workflows to simplify the lives of IT providers, MSPs and their small-to-medium sized business customers.
The new site on-boarding process displays actionable data on the dashboard within minutes of deployment. The addition of remote mobile security, through AVG Secure Sign-On, and Backup and Disaster Recovery enable data to be protected on any device at any time.
Dedicated, global customer service and technical support is available to all partners, with a value-add, two-tier premium Network Operations Center support service, that offers 24/7 response; and remediation available for additional support in English-speaking markets.
In 2014, AVG Business offices were added in strategic regions for future growth – DACH, Nordics and Brazil. The new Ottawa facility was officially opened earlier today by LaVecchia and AVG executives and employees. .